Welcome to the dis138 FAQ — your comprehensive guide to account registration, deposits and withdrawals via BCA/BRI/BNI/Mandiri, game rules, bonuses, security, and responsible gaming. Whether you are a new Member or a seasoned VIP, you will find clear, detailed answers to the questions Indonesian players ask most.
Visit dis138.cam and click the Sign Up button. Provide your full name (matching your Indonesian National Identity Card), date of birth (you must be 21+), email address, phone number, and a secure password. Once registered, verify your email and complete KYC by uploading your KTP Nasional before your first withdrawal.
dis138 requires one primary identity document: your Indonesian National Identity Card (KTP Nasional). Upload a clear photo of the front side showing your name, date of birth, address, and ID number. The document must be valid and the name must match your account registration details exactly.
No. dis138 allows only one account per person, per household, and per device. Multiple accounts violate our Terms & Conditions and will result in immediate closure of all duplicate accounts, forfeiture of funds, and a permanent ban from the platform.
Click the Forgot Password link on the login page. Enter the email address associated with your dis138 account. You will receive a password reset link via email within 2-5 minutes. Follow the link to create a new password. If you do not receive the email, check your spam folder or contact support.
To close your dis138 account, contact our support team at [email protected] with the subject line Account Closure Request. Provide your registered email and username. We will process the request within 24 hours and send a confirmation email. Pending withdrawals will be completed before closure.
dis138 accepts deposits from all major Indonesian banks including BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), and Bank Permata. We also support e-wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja.
BCA deposits are typically credited within 1-3 minutes after the bank transfer is completed. During peak hours or BCA maintenance windows, processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact our live chat support with your transaction reference number.
The minimum deposit on dis138 is Rp 50,000 for all payment methods including BCA, BRI, BNI, Mandiri bank transfers and e-wallet top-ups via OVO, DANA, GoPay, and ShopeePay. There is no maximum deposit limit — VIP Members can deposit any amount in a single transaction.
dis138 does not charge any fees for deposits or withdrawals. All bank transfer and e-wallet transaction costs are covered by the platform. However, your bank or e-wallet provider may charge their own interbank transfer fees — check with BCA, BRI, BNI, Mandiri, or your e-wallet for their fee schedules.
Log in to your dis138 account, navigate to the Cashier or Withdrawal section, select your withdrawal method (must be a bank account or e-wallet registered in your name), enter the amount (minimum Rp 100,000), and submit. KYC-verified accounts receive withdrawals within 1-6 hours during business hours (WIB).
The minimum withdrawal amount on dis138 is Rp 100,000 to any Indonesian bank account (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) or e-wallet (OVO, DANA, GoPay, ShopeePay). There is no maximum withdrawal limit for verified VIP Members.
Withdrawals are typically processed within 1-6 hours. Delays occur if: (1) your account is not KYC-verified, (2) your withdrawal method name does not match your registered account name, (3) you have active bonus wagering requirements, or (4) the request was submitted outside Indonesian banking hours. Contact support for status updates.
Yes, but the withdrawal bank account or e-wallet must be registered in your name (matching your KTP Nasional). For security and anti-money-laundering compliance, dis138 requires that all withdrawal destinations belong to the verified account holder. Third-party withdrawals are strictly prohibited.
dis138 offers live and pre-match betting on football (BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup, AFF Cup, Timnas Indonesia matches), basketball (NBA, EuroLeague), badminton (All England, Indonesia Open, Thomas Cup), volleyball, tennis, MotoGP, and E-sports (Mobile Legends MPL, PUBG Mobile, Free Fire).
Yes. dis138 provides comprehensive togel (Indonesia's traditional numbers lottery) markets including Singapore Pools (SGP), Hong Kong Pools (HK), Sydney Pools (SDY), Macau Pools, and regional Indonesian togel draws. All draws are conducted by licensed operators and results are published in real-time.
Absolutely. dis138 is fully optimized for mobile play on iOS (iPhone, iPad) and Android smartphones and tablets. Access the platform via any modern mobile browser — no app download required. All slots from Pragmatic Play, Microgaming, NetEnt, Pocket Games Soft, and Spribe run seamlessly on mobile.
RTP (Return to Player) is the percentage of all wagered money a slot or casino game pays back to players over time. For example, a slot with 96% RTP returns Rp 96 for every Rp 100 wagered on average. RTP is calculated over millions of spins — individual sessions vary. dis138 displays RTP for every game.
Yes. All games on dis138 are powered by internationally licensed game studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi, Pocket Games Soft) and use certified Random Number Generators (RNG). RNG systems are audited regularly by independent testing labs to ensure fairness and compliance.
New Members who register and make their first deposit at dis138 receive a 100% matched deposit bonus up to Rp 2,000,000. For example, deposit Rp 1,000,000 and receive Rp 1,000,000 bonus funds. The bonus is subject to a 15x wagering requirement on sports, live casino, or slots before withdrawal.
Wagering requirements (also called turnover or rollover) specify how many times you must bet your bonus amount before converting it to withdrawable cash. A 15x requirement on a Rp 1,000,000 bonus means you must place Rp 15,000,000 in total bets. Different games contribute different percentages toward the requirement.
No. Bonus funds at dis138 cannot be withdrawn until you complete the wagering requirement. If you request a withdrawal before meeting the requirement, the bonus and any winnings generated from it will be forfeited. Only the original deposit amount (if still available) can be withdrawn.
Yes. dis138 operates a Black Diamond VIP program with five tiers: Silver, Gold, Platinum, Diamond, and Black Diamond. Members earn points through real-money wagers on sports, togel, slots, and live casino. Higher tiers unlock exclusive perks: faster withdrawals, dedicated account managers, higher deposit limits, birthday bonuses, and cashback.
dis138 operates under an international gambling license and adheres to strict regulatory standards for player protection, responsible gaming, anti-money-laundering (AML), and data security. All game content is provided by licensed studios. We use 256-bit SSL encryption to protect transactions and personal data.
You must be at least 21 years old to register, deposit, or place bets on dis138. This applies to all Members across Indonesia — Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, and all other cities and provinces. Accounts found to belong to anyone under 21 will be closed immediately and funds forfeited.
dis138 uses 256-bit SSL/TLS encryption to secure all data transmitted between your device and our servers. Personal information, KYC documents, and financial records are stored in encrypted form on access-controlled servers. We never sell or share your data with third parties. Read our full Privacy Policy for details.
Yes. dis138 allows you to set daily, weekly, or monthly deposit limits via live chat or by emailing [email protected]. Once set, the limit takes effect immediately and cannot be increased for 7 days (cooling-off period). You can decrease or remove limits at any time. This tool helps you stay in control of your spending.
Self-exclusion is a permanent account closure for Members who feel gambling has become a problem. Contact [email protected] with the subject line Self-Exclusion Request and your account will be closed immediately for a minimum of 6 months. The closure cannot be reversed early. See our Responsible Gaming page for full details.
dis138 offers 24/7 customer support via live chat (available on every page of the website) and email at [email protected]. Our Indonesian-speaking support agents are available every day of the year including Indonesian public holidays such as Idul Fitri, Idul Adha, Ramadhan, Nyepi, and Independence Day (17 August). Average response time is under 2 minutes for live chat.
dis138 is built for Indonesia's most discerning players — offering premium service, fast payouts, and a gaming experience that matches the sophistication of our Black Diamond tier.
BCA, BRI, BNI, and Mandiri deposits credited in 1-3 minutes. E-wallet top-ups via OVO, DANA, GoPay, and ShopeePay process instantly — no waiting, no delays.
KYC-verified Members receive withdrawals in 1-6 hours to any Indonesian bank account or e-wallet. Black Diamond VIP tier unlocks priority processing within 1 hour.
Live and pre-match odds on BRI Liga 1, EPL, La Liga, Champions League, FIFA World Cup, Timnas Indonesia, badminton, MotoGP, and E-sports. Every major event covered.
Full togel coverage including SGP, HK, SDY, Macau, and regional Indonesian draws. Live result updates, historical data, and proven fair-play RNG systems.
Bank-grade encryption protects every transaction and personal data point. Internationally licensed, RNG-audited games, and strict KYC compliance ensure a safe, fair platform.
Live chat and email support available around the clock in Bahasa Indonesia and English. Our agents are online every day including Idul Fitri, Ramadhan, and Independence Day.
Our support team is here 24/7 to help. Reach out via live chat for instant assistance, or explore our other resources to learn more about dis138's policies, security, and responsible gaming commitments.